How to order??

 

You can order what suits you through different department stores, and we also provide ordering service through the pages of Social Media and WhatsApp.

 

Select the product that is right for you, click on the product to add it to the shopping cart, then go to the shopping cart to complete the order

 

It’s simple steps

 

 

How are returns?

Returns must be made within 14 days of purchase only.

The customer shall bear the delivery fees when returning or changing the product.

 

 

What is a mailing list?

You can add your email to receive daily offers, discounts, gifts and coupons.
We will also send you all that is new on our store.

What payment methods do you have?

We provide you with all the payment methods available and certified internationally

(K-net, Visa, MasterCard, etc.)
We also available payment on delivery service within Kuwait.

 

Are payment methods secure enough to protect payment data?

We provide all payment methods through an authorized payment company to protect your data and money.
Our store operates with the internationally recognized SHH certification for online stores to protect private and customer data.

 

Are you responsible for improper use of payment data?

We never store any payment data, and we do not retain any payment-related information, such as card number or card password.

Do you refund the money and return the product?

Yes, we only return the money in certain cases.

 

What are the cases that refund the money??

• In case the product is contrary to the request of the customer.
• If the product has a manufacturing defect.
• In case the product violates the specifications mentioned on our store.
• Returns must be made within 14 days of purchase.
• The product is in the same condition at the time of purchase and not used.

 

What are the cases where the refund is not accepted?

• We do not accept returns after 14 days from the date of purchase.
• In case the product is used or the cardboard is tampered with.

 

Time to refund the money?

Your money will be returned to your account within 15 working days from the date you submit your refund.

Do you offer discount coupons?

Yes,

We offer special discount coupons to our customers.
From time to time we send discount coupons to our discerning customers.
Also sometimes we automatically add coupons to customers upon purchase.
You may also receive discount coupons depending on the product value or the order value.
Coupons are not compulsory, it is right to manage the store only.